Frequently asked questions

    1. What makes your crochet resort and sun wear unique?
      Each piece from Eden and Sable is meticulously handmade using premium materials. Our designs blend timeless crochet techniques with a modern, structured aesthetic, making every garment a work of art.

    2. How do I determine the right size for me?
      We provide a detailed sizing chart for each product. If you're unsure, feel free to contact us—we’re happy to help you find the perfect fit.

    3. Are your products handmade?
      Yes, all our garments are 100% handmade by skilled artisans with decades of experience in crochet.

    4. Where are your products made?
      Our designs begin their journey in Montreal, where each piece is carefully conceptualized and sampled to ensure exceptional fit and functionality. Once perfected, these samples are entrusted to skilled artisans in Vietnam, who bring them to life with meticulous craftsmanship, producing small-batch orders. Every piece is crafted using high-quality materials, blending artistry and durability to create something truly special.

    5. Do you offer custom orders?
      Yes we will in the future! Please stay turned for updates by joining our newsletter.

    6. What materials do you use for your crochet items?
      We use high-quality Egyptian cotton, chosen for its strength, durability, and comfort. We line our swimwear pieces with a recycled lycra, which helps them keep their shape and cling to the body when wet.

    7. How do I care for my crochet garments?
      Hand wash in cold water with a mild detergent, lay flat to dry, and avoid wringing or stretching to maintain the garment’s shape and longevity.

    8. Are your products eco-friendly or sustainable?
      Yes, sustainability is at the core of Eden and Sable. We use eco-friendly materials and  avoid overproduction.

    1. Do you offer international shipping?
      Yes, we ship worldwide. Shipping rates and delivery times vary depending on your location.

    2. How long will it take to process my order?
      Orders will be processed within 24-48hrs.

    3. How long will it take to receive my order?
      Shipments should take 1-2 weeks depending on your location. Once your order is shipped you will receive an estimated date of delivery.

    4. Can I track my order?
      Absolutely. Once your order is shipped, you’ll receive a tracking number to monitor its progress.

    5. Do you offer returns or exchanges?
      At this time, we do not accept returns or exchanges due to the handmade nature of our products. We kindly ask that you review our detailed size guide carefully before placing your order. If you have any questions or need assistance with sizing, our team is happy to help—please don’t hesitate to reach out to us before making your purchase.

    6. What do I do if I receive a damaged or incorrect item?
      Each piece is carefully handcrafted, quality checked, and meticulously inspected before shipping to ensure it meets our high standards. In the unlikely event that your item arrives damaged or incorrect, please contact us within 7 days of receiving your order, including photos of the issue. We’ll work quickly to resolve the matter for you.

    1. What payment methods do you accept?
      We accept major credit cards, Apple Pal, Klarna for Canadian customers.

    2. Can I change or cancel my order after it’s been placed?
      Changes or cancellations are possible within 24 hours of placing your order. Contact us immediately, and we’ll do our best to assist.

    3. How do I use a discount code or coupon?
      Enter your discount code at checkout. The discount will apply automatically before payment.

    4. Do you offer wholesale or bulk pricing?
      Yes, we’re open to wholesale partnerships. Please reach out to us at info@edenandsable.ca for details.

    1. How does your brand ensure ethical production practices?
      We collaborate with skilled artisans, providing fair wages and a safe working environment.

    2. What steps do you take to minimize your environmental impact?
      We minimize waste by producing on demand, use biodegradable packaging, and source sustainable materials.

    3. Are your materials ethically sourced?
      Yes, we prioritize materials that are sustainably and ethically harvested, ensuring quality and environmental responsibility.

    1. What inspired you to start this brand?
      Eden and Sable was born from a passion for crochet and a desire to blend traditional craftsmanship with contemporary fashion.

    2. What is the mission behind your brand?
      Our mission is to celebrate the art of crochet, empower artisans, and provide sustainable, high-quality garments that make you feel confident and unique.

    1. Do you offer collaborations or partnerships?
      Yes, we’re always open to collaborating with like-minded brands and individuals. Contact us to explore opportunities.

    2. Can I find your products in physical stores?
      Currently, our products are available online, but we’re working on partnering with select retailers.

    3. How can I stay updated on new releases or special offers?
      Subscribe to our newsletter or follow us on social media to stay in the loop.