Privacy policy.

Eden and Sable  
Effective Date: April 8th 2025 

1. Introduction  

Eden and Sable ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.edenandsable.ca ("Website") and purchase our products. By using our Website, you agree to the terms outlined in this policy.  

2. Information We Collect  

We may collect the following types of information:  

  • Personal Information: Name, email address, shipping and billing address, phone number, payment details, and other details required for transactions.  

  • Non-Personal Information: IP address, browser type, device information, and browsing activity on our Website.  

  • Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.  

  • Website Visitors: This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including information about your browser, network, and device, web pages you visited prior to coming to this website, and your IP address. Squarespace needs this data to run the website and improve its platform. Squarespace analyzes this data in a de-personalized form.  

3. Analytics  

This website collects personal data to power our site analytics, including:  

  • Information about your browser, network, and device  

  • Web pages you visited prior to coming to this website  

  • Your IP address  

  • Details about your use of this website, including clicks, internal links, pages visited, scrolling, searches, and timestamps  

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.  

4. Cookies  

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.  

- These necessary and required cookies allow Squarespace to securely serve this website to you.  

- Analytics and performance cookies are used on this website only when you acknowledge our cookie banner. These cookies help us view site traffic, activity, and other data.  

For more information about the cookies Squarespace uses, visit their cookie policy.  

5. How We Use Your Information  

We use the collected data for the following purposes:  

  • To process and fulfill orders  

  • To communicate with you regarding purchases, promotions, and customer support  

  • To improve our Website and services  

  • To comply with legal obligations

6. Customers  

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:  

  • Billing and shipping address  

  • Details relating to your purchase (e.g., product size)  

  • Email address  

  • Name  

  • Phone number  

We share this information with Squarespace, our online store hosting provider, so they can provide website services to us.  

During checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API to improve your experience.  

7. Payment Processing  

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated payment solution provided by Squarespace. It also uses third-party services, including:  

  • Stripe: Payment processing services. Privacy policy: [https://stripe.com/privacy](https://stripe.com/privacy).  

  • Sift: Fraud monitoring and detection services. Privacy policy: [https://sift.com/service-privacy](https://sift.com/service-privacy).  

8. Sharing Your Information  

We do not sell or rent your personal information. However, we may share it with third parties in the following circumstances:  

  • Service Providers: We work with trusted third parties for payment processing, shipping, and marketing services.  

  • Legal Compliance: If required by law, we may share your information to comply with legal obligations or protect our rights.  

  • Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.  

9. Customer Accounts  

If you create a customer account on this website, we collect personal information to improve your checkout experience and customer service. This information may include:  

  • Billing and shipping addresses  

  • Order details  

  • Email address  

  • Name  

  • Phone number  

We share this information with Squarespace to provide website services.  


10. Emails  

  • Abandoned Cart Emails: If you enter your email at checkout or are logged into your account and leave without completing a purchase, you’ll receive an automated email within 24 hours reminding you of your cart. You can unsubscribe at the bottom of the email.  

  • Marketing Emails: We may send you marketing emails, which you can unsubscribe from at any time by clicking the link in the email footer. We share your contact information with Squarespace for email marketing.  

  • Order and Account Emails: We may email you about your order or account activity, including purchase confirmations, shipping updates, and account changes. You cannot unsubscribe from these messages. Squarespace sends these emails on our behalf.  

11. Form Blocks  

When you submit information via webforms on our website, we collect the data to track and respond to your submissions. We share this information with Squarespace to provide website services.  


12. Share Buttons  

This website includes share buttons that allow you to share pages or content with third-party services. If you use these, the third parties may receive your personal data, including browser information, network details, the shared content, and your IP address.

  

13. Fonts  

This website serves font files and renders fonts using Google Fonts and Adobe Fonts. These third parties may receive personal information about you, including your browser, network, and device information, the page you’re viewing, and your IP address.  

14. Data Security  

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.  

15. Changes to This Privacy Policy  

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our Website signifies your acceptance of these changes.  

16. Contact Us  

If you have any questions about this Privacy Policy, please contact us at:  

hello@edenandsable.ca

Montreal, QC 


Thank you for trusting Eden and Sable!